Terms & Conditions

Terms & Conditions

Agreement for the Use of the TRAVELPRO System


Between the following parties:

TravelPro Ltd.
Email: agentsupport@travel-pro.co.il
(hereinafter: "the Supplier")

And:

The Travel Agent whose details were provided in the registration form and who marked V to confirm reading this form (hereinafter: "the Agent").

Whereas:

  • The Supplier provides a system for booking tourism products, known as TRAVELPRO.
  • The Agent seeks to engage with the Supplier to obtain authorization for using the TRAVELPRO system in accordance with the terms outlined in this agreement.
  • The parties wish to formalize their legal relationship under the terms of this agreement.

It is therefore declared, stipulated, and agreed as follows:

 

1. Introduction and Headings

1.1. The introduction and headings in this agreement form an integral part of it.
1.2. The section headings are provided for convenience only and shall not be used for the interpretation of the agreement.

 

2. Description and Scope of Services

2.1. Under the terms of this agreement, the Supplier shall grant the Agent access to the TRAVELPRO system for searching and booking tourism products, including relevant support and operational services.
2.2. The Agent shall be solely responsible for managing their clients and complying with all applicable rules, laws, and costs.
2.3. The Agent shall be fully responsible for collecting payments from their clients and adhering to laws concerning credit card transactions.
2.4. The Supplier's responsibility for payment processing is limited solely to matters under its direct control.
2.5. Chargebacks: The Agent shall bear full responsibility for any transaction cancellations initiated by their clients in accordance with the law.
2.6. The Agent shall indemnify and hold the Supplier harmless against any damages resulting from the Agent's breach of its obligations.
2.7. Consumer Protection Law: The Agent acknowledges their responsibility to ensure clients’ rights to cancel transactions as stipulated by law.

 

3. Representations and Commitments of the Supplier

3.1. The Supplier represents and warrants that it possesses the experience and expertise required to provide the services as per this agreement.
3.2. The Supplier has all the resources necessary to fulfill its obligations to the Agent.
3.3. The Supplier reserves the right to perform system updates and technical upgrades at its sole discretion.

 

4. Representations and Commitments of the Agent

4.1. The Agent represents and agrees that they are independently seeking the services at their sole responsibility without any solicitation by the Supplier.
4.2. There are no legal or contractual restrictions preventing the Agent from entering into this agreement or fulfilling their obligations under it.
4.3. The Agent operates as a licensed individual or independent contractor, adhering to the law, with the skills and expertise required to act as a travel agent.
4.4. The Agent acknowledges the features and capabilities of the TRAVELPRO system and shall not raise any claims regarding its functionalities or services.
4.5. The Agent is aware of the legal requirements regarding credit card transactions and consumer protection laws.

 

5. Agreement Term

5.1. The agreement shall remain in effect for 12 months from the date of its signing ("the Term").
5.2. Either party may terminate or suspend the agreement with seven (7) days' written notice.

 

6. Dispute Resolution

6.1. Any dispute or conflict arising under this agreement shall be resolved exclusively by the competent court in Tel Aviv.

 

7. Use of Trademarks and Intellectual Property Rights

7.1. Use of trademarks, trade names, or intellectual property related to the system requires the Supplier's prior consent and is subject to the terms of this agreement.

 

8. Confidentiality

8.1. The parties shall keep confidential any business, commercial, or personal information concerning the other party.
8.2. This confidentiality obligation shall survive the termination of this agreement.

 

9. Employment Relationship

9.1. It is agreed that no employer-employee relationship exists between the parties.

 

10. Termination and Ongoing Obligations

10.1. The Agent shall remain responsible for managing their future clients after the agreement’s termination, and the Supplier shall bear no liability concerning such clients.

 

11. General Provisions

11.1. Any amendments to this agreement must be made in writing and signed by both parties.
11.2. Neither party may transfer or assign their rights without the prior written consent of the other party.
11.3. This agreement supersedes any prior commitments or representations between the parties.

 

12. Force Majeure

12.1. Neither party shall be liable for delays or failures in performance due to events beyond their control ("Force Majeure").

 

13. Fees for System Use

13.1. Fees for using the system shall be determined according to the subscription plan selected during registration.
13.2. Fee changes shall be communicated to the Agent at least seven (7) days in advance.

 

14. Payment Terms

14.1. The Supplier shall manage transactions and payments for the Agent within the system under the following terms:

  • The Agent is informed of their profit margin on each transaction.
  • Payments shall be calculated one month after reservations are fulfilled to ensure they are completed without disputes or outstanding debts.
  • Payment shall be made upon the Agent’s confirmation that their commissions are accurate.
  • The Agent must issue the required documents, including VAT, for commission payments.
  • Payments shall be processed quarterly if the total commission is less than 1,000 ILS.
  • Payments shall be made against a valid tax invoice and according to net +15 terms.

14.2. Taxes shall be deducted at source unless the Supplier provides proof of exemption or reduced withholding rates.

15. Marketing Content Authorization and Copyrights

15.1. By signing, the Agent consents to the use of their information for commercial, marketing, and operational purposes by the Supplier and its affiliates.
15.2. Any material produced by the Supplier during service provision shall remain its property unless otherwise agreed in writing.
15.3. The Agent agrees to receive direct marketing communications, which they may opt out of by contacting
agentsupport@travel-pro.co.il.

 

16. Agreement Acknowledgment

By marking V on the registration form, the Agent confirms that they have read and agreed to the terms of this document.